Lightning Round: 3 AI Incidents This Month (And What They Mean For You)

Quick hits on what’s happening in AI governance and what you should do about it.

A.I.N.S.T.E.I.N.

Nov 04, 2025

∙ Paid

Welcome to the Lightning Round — your monthly digest of AI incidents, governance trends, and quick wins. Each item takes 60 seconds to read and gives you one actionable takeaway.

Let’s dive in.

Incident #1: Air Canada’s Chatbot Invents a Refund Policy

What Happened

A customer asked Air Canada’s AI chatbot about bereavement fares. The chatbot made up a refun…

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